Welcome to the Help & FAQ's section of Skybright Holidays. Here, you'll find answers to common questions and helpful resources to ensure your travel experience with us is smooth and enjoyable.
General Questions
How do I book a trip with Skybright Holidays?
Booking with Skybright Holidays is easy! Simply visit our website, choose your destination, select your travel dates, and follow the prompts to complete your booking. Alternatively, you can contact our customer support team for assistance.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, bank transfers, and online payment platforms. Please check our payment options during the booking process for specific details.
How can I contact Skybright Holidays for assistance?
You can reach our customer support team via email at support@skybrightholidays.com or by phone at +91 98790 47660 & +91 91066 47660. We’re available to assist you with any questions or concerns you may have.
Membership Questions
What are the benefits of becoming a Skybright Holiday's member?
Skybright Holidays members enjoy exclusive access to special deals, priority booking, personalized recommendations, and 24/7 customer support. Explore our membership offers for more details.
How do I activate my membership?
After signing up for a membership, you’ll receive a unique activation code. Simply log in to your Skybright Holidays account, navigate to the Membership section, and follow the prompts to activate your membership using the provided code.
Tour Package Questions
What is included in your tour packages?
Our tour packages typically include transportation, accommodation, guided tours, and selected meals. Specific inclusions may vary depending on the package and destination. Check the itinerary for detailed information.
Can I customize a tour package to suit my preferences?
Yes, we offer customizable tour packages to accommodate your specific preferences and requirements. Contact our customer support team to discuss your customization options.
Cancellation & Refund Questions
What is your cancellation policy?
Our cancellation policy varies depending on the type of booking and the terms of the service provider. Please refer to the booking confirmation or contact our customer support team for details.
How long does it take to process a refund?
Refund processing times may vary depending on the payment method and the terms of the service provider. We strive to process refunds as quickly as possible and will keep you updated on the status of your refund request.
If you have any additional questions or need further assistance, don’t hesitate to contact us. We’re here to help!
