• More than 30 Days Prior to Departure: You may cancel your booking and receive a full refund, minus a 10% processing fee of the total booking amount. This fee covers administrative costs.
• 15-30 Days Prior to Departure: A 50% refund of the total booking amount will be issued. The remaining amount will be retained to cover partial costs.
• 7-14 Days Prior to Departure: A 25% refund of the total booking amount will be provided. This charge helps cover non-recoverable costs.
• Less than 7 Days Prior to Departure: Unfortunately, no refund will be issued for cancellations made within 7 days of departure, as most expenses have already been incurred.
If Skybright Holidays must cancel your trip due to unforeseen circumstances, you will receive a full refund of all amounts paid or the option to reschedule the trip without any additional charges. We will strive to notify you as soon as possible and offer alternative options.
• Refunds will be processed within 10-15 business days from the date of cancellation. The refunded amount will be credited back to the original mode of payment used at the time of booking.
• Refund timelines may vary depending on your bank or payment provider.
Refunds will not be issued for any unused portions of the trip or any services voluntarily missed during the tour. This includes accommodations, meals, and activities.
• Some services, such as flight tickets, train tickets, and special permits, may be non-refundable as per the policies of the service providers. In such cases, the respective provider’s cancellation policy will apply.
• For group bookings or promotional offers, specific cancellation terms may apply, which will be communicated at the time of booking.
In the event of natural disasters, pandemics, government restrictions, or other force majeure events beyond our control, Skybright Holidays reserves the right to modify or waive certain cancellation charges. In such cases, we will work with you to reschedule your trip or offer a partial refund based on the situation.
Modifications and Rescheduling:
If you have any questions or require assistance with cancellations or refunds, please contact our customer service team at support@skybrightholiday.com or call us at +91 9106647660 or +91 98790 47660. We are here to help and ensure your experience with Skybright Holidays is smooth and satisfactory.
We appreciate your understanding and cooperation in adhering to this policy. Your satisfaction is our priority, and we are committed to providing exceptional service throughout your journey with Skybright Holidays.
This cancellation and refund policy is subject to change without prior notice. We recommend reviewing this policy regularly for any updates or modifications.